Refund policy

Returns & Exchanges

Due to the handmade nature of our products, we do not accept returns or exchanges.

Each candle and item is carefully crafted in small batches, and we cannot restock or resell used or returned products.

Damaged or Incorrect Orders

We want you to love your order. If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at flamesandfables@aol.com.

Please include:

Your order number

Photos of the item and packaging

We will gladly offer a replacement or store credit when applicable.